Eastern Washington Long Term Care Ombudsman Program
This program is mandated by the Federal Older Americans Act to �improve the quality of life for people who live in licensed long-term care facilities.�
This organization serves the elderly or disabled in 5 Eastern Washington counties. This includes nursing homes, boarding homes/assisted living facilities and adult family homes.
Ombudsmen are advocates for the residents� helping them to resolve any problem they may have while living in a long-term care facility. Many residents are without families and friends to help ensure that their rights and care are properly delivered. Educating residents, family and facility staff about residents� rights is a vital function of this program.
Residents are encouraged to act on their own behalf and solve their own problems.
(The dictionary defines an ombudsman
as a person who investigates and resolves complaints; or a public official who investigates complaints by private citizens against government agencies or officials.)
Volunteer Ombudsmen provide support for residents of Nursing Homes, Assisted Living Facilities, Adult Family Homes and Enhanced Services Facilities in Spokane County, as well as the 4 adjoining counties of Pend Oreille, Ferry, Stevens and Whitman. Ombudsmen keep an eye out for problems such as inadequate nutrition, neglect and financial fraud.
- If you have a passion for the elderly, would like to advocate for and protect the elderly, train to become a volunteer who works in local long-term care facilities, visit long-term care facilities on a regular basis and talk to residents to assist with resolving problems then contact the Eastern Washington Long-Term Care Ombudsman Program at:
- Phone: 509-456-7133 or toll-free at 1-800-660-7133
- Email: firstname.lastname@example.org
Last Updated By: Aaron Riley @ 11/08/2017 11:42am