Transportation for the Elderly



Spokane Transit Authority's

Paratransit Service




Paratransit is a wheelchair-accessible shared ride transportation service for individuals whose disability prevents them from using the regular fixed route buses. This means that a person must be unable, because of a disability, to get to or from the bus stop, get on or off a lift or ramp equipped bus, or successfully travel by bus to or from the destination.

Spokane Transit Authority will take the elderly or disabled anywhere in the Spokane area at a very reasonable fee—which is $1.50/ride.  

Service Area
All Paratransit trips must begin and end within the Paratransit Service Area. At present, this includes most of the areas in the cities of Cheney, Medical Lake, Airway Heights, Liberty Lake, Millwood, Spokane, and Spokane Valley. Fairchild Air Force Base and Spokane International Airport also are served.

Who is eligible for paratransit service?
Eligibility is based on limitations to an individual's abilities, not just the presence of a disability. Age or the inability to drive are not qualifying factors in and of themselves. All of Spokane Transit’s regular buses are fully accessible and equipped with ramps in order to board passengers who use wheelchairs.

An application for service is required (before using this service). The application includes a section for verification of your disability from a licensed medical or mental health professional.  It is necessary to complete an application form if you wish to use the paratransit vans. You may obtain an application by downloading here, calling (509) 328-1552 (TDD 327-6055) or by writing to:

Paratransit Applications
Spokane Transit
1230 West Boone Avenue
Spokane, WA 99201

STA Mobility Center
2nd Floor of the Plaza
701 W. Riverside
Spokane, WA 
(509) 325-6052. 
http://spokanetransit.com
The STA Mobility Center can provide the free assessments of paratransit eligibility, determined through an application process that includes a physical or cognitive assessment. 


Applications are generally processed within 7 to 10 business days. Recertification of eligibility will occur periodically.

STA also provides a mobility training service for paratransit riders.  This training can help seniors and people with disabilities so they can ride the regular STA buses independently. 

Questions?
If you have any questions about this application or about paratransit service, please contact Paratransit Services at (509) 328-1552, TDD (509) 327-6055.  Representatives are available 7 days a week, including holidays, from 8 a.m. to 5 p.m.  You can also send an e-mail to dinfalt@spokanetransit.com


Statistics
  • STA provided 485,000 rides to the elderly and disabled through STA Paratransit in 2012.